Use of Cookies
The acceptance of cookies is not necessary to access KOC Europe. However, we draw your attention that failure to accept cookies may limit some certain functions of our website. You can reset your browser to decline cookies at any time if you wish.
What Are Cookies
Cookies are small data files that are stored on your data carrier and record certain settings and data for exchange with our system via your browser. In general, there are 2 different types of cookies:
The so-called session cookies, that are deleted as soon as you close your browser;
Temporary/permanent cookies, that are stored on your data carriers for a longer period or without limit.
Which Cookies Are Used by KOC Europe
Session cookies are used by us, which will be automatically deleted from your hard disk at the end of the browser session. Session cookies are needed, for example, to make the shopping-basket function available to you over several pages.
In addition to these we also make use of cookies that remain on your hard disk. On a subsequent visit it is then automatically recognized that you have previously visited KOC Europe, and let us know which input and settings you prefer. These temporary or even permanent cookies (lifespan of 1 day to 2 years) are stored on your hard disk and are automatically deleted after the pre-specified period.
What Data Is Stored in The Cookies
In the cookies used by KOC Europe, only anonymous data is stored. Your name, your IP address and other personal information that might be used to trace you directly are not placed in the cookie. On the basis of the cookie technology we receive only anonymous information, relating for example to which of our shop baskets have been visited, which products were viewed, etc.
Why Does KOC Use Cookies
This data will never be used to identify you personally but only help us to recognize and remember your interests so that we can customize content and enhance the personalization of your online shopping experience. For example, after the initial set-up and sign in, these cookies enable you to come back to our site again without having to sign in each time.
With this technology, we can recognize your interests, present specific products/services to make our website more user-friendly, more effective and more secure. The content will be based on information obtained from a connection to click-stream analysis (for example, it is based on the fact that during the past few days only Fiber Optic Cables has been viewed). Our aim is to make your shopping experience as comfortable as possible.
How Can You Prevent The Storage of Cookies
In your browser you can adjust the setting that storage of cookies is only permissible when you agree to it, and thereby prevent the further storage of cookies in the future.
Integration of Services and Contents of Third Parties
KOC makes use of a number of web partners who help to make the Internet offer and the websites more interesting. This is why, when visiting the websites, the cookies of partner companies are also stored on your hard disk.
These temporary or even permanent cookies are stored on your hard disk and delete themselves after the pre-specified period. The cookies of our partner companies also contain solely pseudonymous – mostly even anonymous – data. This relates, for example, to data on which products you have looked at, whether anything was bought, which products were searched for, etc.
Here, some of our advertising partners also collect information from the websites on which pages you have previously visited or which products you were interested in, in order to be able to show you advertising that best complies with your interests.
Google (Universal) Analytics
For the purpose of the needs-based design and continuous optimization of our pages, we use Google Analytics, a web analysis service of Google Inc. In this context, pseudonymised usage profiles are created and cookies are used. The information generated by the cookie about your use of this website such as
Browser type / version, used operating system,
Referrer URL (the previously visited page),
Host name of the accessing computer (IP address),
Time of server request, are transmitted to a Google server in the US and stored there.
The generated information about your use of this website is usually transmitted to a Google server in the USA and stored there. You can reset your browser to prevent the storage of the cookies.
Google AdWords
Through the targeting measures, we just want to display advertisement based on your actual interests or behavior-orientation. This website uses the online advertising program Google AdWords. Google AdWords conversion tracking is an analytics service provided by Google Inc. that connects data from the Google AdWords advertising network with actions performed on our website or applications.
Google Customer Review
Google Customer Reviews is a program that allows you to rate your purchase experience about our websites, products, or services. The rating that you give in your review can help other shoppers make an informed decision to purchase.
After you complete submitting an order, there will be a dialog box asking whether you are willing to share your opinion. If you have any concerns about safety of your personal data, just click «No». If you choose to opt-in the survey program from Google Customer Reviews, Google will send you one email a few days after your order has been delivered. As a result of your opting in, Google will collect your email address, order number, country and delivery information. But Google will never send any other emails or use your personal data for any other purposed (except from stated in this para).
You can learn more about Google Customer Review in below link. https://support.google.com/merchants/answer/7188525?hl=en-GB
Dispute Resolution
If you have any complaints regarding our compliance with this policy, you should first contact us. We will investigate and attempt to resolve complaints and disputes regarding use and disclosure of your personal information in accordance with this policy.
If you have an unresolved privacy or data use concern that you believe we have not addressed satisfactorily, you may visit online dispute resolution (OS) of the European Commission Platform, available here https://ec.europa.eu/consumers/odr/. We are ready to participate in an out-of-court conciliation procedure before a consumer arbitration board.
